Stratum ICT Pty Ltd (Stratum), established in 1994, is a solutions supplier to government and private organisations in Australia and overseas. Stratum develops, implements and supports sophisticated automated or ‘self service’ telephony. Stratum is experienced in providing an expanding range of applications meeting evolving business needs and providing enhanced solutions for customers.
Stratum is certified to ISO9001:2008 for design, implementation and customer support via our Help Desk services operating in accordance with documented processes incorporating fault tracking and escalation procedures.
Continuing commitment to product research and development also means that Stratum’s products remain at the leading edge of the global markets, while retaining our philosophy of open standards and ease of use.
Stratum solutions allow clients to maximize revenue-generating opportunities, streamline processes, improve customer service and reduce costs. Our solutions respond to the demand for increased customer self-service using interactive internet and telephony, mobile communications and electronic transaction processing.